Cancellation Policy

Please plan to arrive at least 10-15 minutes before your scheduled appointment time. If you are more than 5 minutes late to your appointment, the treatment provider may reschedule you to be courteous to other scheduled patients, you may be subject to the late cancellation policy.  There is a late-cancellation fee if a 24-hour notice is not given in the event you need to reschedule, which is 50% of the service cost or $150 for neurotoxin appointments and/or medical consults or $25 for esthetics consults.  There is a no-show fee if you do not provide any notice for missing a scheduled appointment or if our office is notified after 15 minutes of the scheduled appointment time, which is 100% of the scheduled treatment cost or $150 for medical consults or $50 for esthetic consults.  Your credit card on file will be charged only if this policy is broken.

Any medical appointments rescheduled or cancelled in excess of 3 times may result in a required deposit in order to reschedule any medical appointments. Further cancellations may result in patient dismissal from the practice at the discretion of the provider.